FileExpress
FileExpress.jp(FileExpress)Fast and secure file transfers

Company information, terms and commercial transaction disclosures

FileExpress is an online platform for sending and receiving large files safely and easily. It is available to both businesses and individuals.

Company information

Seller:Rongcuo Co., Ltd.
Address:4-3-23 Katsuyamakita, Ikuno-ku, Osaka-shi, Osaka, Japan
Phone:06-6777-6854
Established:2020
Prices:Listed on each plan page
Additional charges:Internet connection charges according to your service contract
Service delivery:Available immediately after payment
Payment methods:Credit card, PayPay (coming soon)
Payment timing:Payment is charged when you place your order
Returns and cancellations:Due to the nature of the service, returns are not available. Technical issues, however, will be handled individually.

Pricing plans

Transfer methodPriceSize limitRetention period
P2P online transfer
FreeUnlimited-
Cloud transfer (free)
Free
100 MiB total or less
and up to 3 times a day
Choose 1, 3, 7, 15 or 30 days (automatically deleted afterward)
Cloud transfer (paid)
Entire file size rounded up to 1 GiB units, ¥110 including tax per unit (maximum ¥330 per transfer)
Up to 5 GiB per transfer
Over 100 MiB or after three free transfers today
Choose 1, 3, 7, 15 or 30 days (automatically deleted afterward)

1 MiB is 1,048,576 bytes and 1 GiB is 1,073,741,824 bytes. Daily free use resets at UTC midnight.

Terms of service

These terms govern the use of the service we provide. Users must agree to these terms before using the service.

Users must not engage in activities that violate laws or public order and morals, or infringe the rights of other users or third parties.

We may change or suspend the service without prior notice. Please be aware of this.

We accept no liability for damages arising from a user's use of the service, except in cases of our willful misconduct or gross negligence.

These terms are governed by and construed in accordance with Japanese law.

Privacy policy

  • Information collected:Name, email address, etc.
  • Purpose of use:Support, communication and legal compliance
  • Disclosure to third parties:With the individual's consent or as provided by law

Effective date: July 2025

For businesses and partners

Please contact us if you are considering multiple accounts or integrating FileExpress into your internal systems. We can adapt to your needs.

Phone number
06-6777-6854
070-9272-9775